Privacy & Cookie Policy – Nur Dance Wear

At NDW, its affiliates and subsidiaries (collectively “NDW”, “Nur Dance Wear”, “we”, “us” or “our”) we value your data protection rights. In this Privacy Policy for the EU we provide you with both a brief summary (in the box below) and an in-depth explanation (starting with Section 1. below) of how we handle Personal Information.

This Privacy Policy describes:

Personal Information we collect in our stores, on our websites, through our call-centers or through our repair centers, and the purposes for which we use it.
Personal Information we collect in order to determine your suitability for employment if you apply for a job with us.
Personal Information we don’t transfer to third parties.
How long do we retain Personal Information.
How we keep your Personal Information safe.
Rights you have and how you can execute such rights.

“Personal Information” is information that can be used either directly or indirectly to identify you. Examples of Personal Information include your name and your email address.

Please note that this Privacy Policy does not apply to Personal Information we collect through any of our Apps or wearable technology devices. Please refer to the Privacy Policies of our Apps for privacy information related to our wearable apps and devices.

For information on how we use cookies and similar technologies please visit our Cookie Policy.

What personal data do we use, for which purposes and on which legal basis?

In order to provide you with our services and the full range of features, we and our service providers use your data (including your name, email address and IP address) for the following purposes:

When you create an online customer account, to manage your account, to provide access to your shopping cart, to display purchased, reserved and registered products, or to present other products presumably of interest to you, to verify your identity if you forgot your password and to process your product reviews.
When you choose to provide us further information, such as date of birth, address, personal settings, a wish list and your gender, to enable us to personalize both your profile and our recommendations for you.
When you order goods online, in this case we additionally need your address, telephone number and payment information, to process your purchase, send you confirmation or back-in-stock notification and scan transactions for fraudulent activity.
When you place products in your shopping cart, but have not checked out these products, we use your email address to send you an abandoned cart reminder.
When you book a Virtual Shopping appointment with us, we ask for your name, telephone number, email address and shopping preferences to offer you a remote shopping experience. Additionally – to facilitate purchasing – you can leave a shipping address.
When you order goods to be picked-up in one of our stores by someone other than you, we need contact details such as name and email address of the pick up person.
When you purchase a product in a NDW retail store and request an e-receipt, to process your request.
When you participate in loyalty programs, recommend our products to others, redeem a gift card, or when we offer you discounts and bonuses etc. we use this information in addition to purchase-related information to determine whether you are eligible for additional discounts and special offers.
When you share any pictures/materials with us for publication on social media for such publication.
When you enter a sweepstake, contest/competition, or promotion sponsored by us to administer and promote the sweepstakes, contest/competition or promotion.
When you return or exchange a product or when you send us your product for warranty or repair service, to process the request and any communication in connection with it.
When you contact us to answer your requests, provide customer support and handle your inquiry.

In principle (unless we have a legal or other legitimate reason to maintain it), we delete information related to you

upon your request,
after expiry of the relevant legal retention period,
once we do not have any business purpose for retaining the data anymore.

Where do we get Personal Information from?

Most of the Personal Information we process we received from you or your actions, be it because you entered the data during the registration process, placed an order, applied for a job vacancy or because we track your usage of our website, or newsletter, etc. However, we also may receive information about you from other sources, such as, other NDW company, and, if publicly available, from third party websites. In some cases we receive Personal Information about you from our service providers and partners, e.g. from Facebook, Google, etc.

For how long do we use Personal Information?

We will retain your Personal Information as long as necessary to provide you with functionality and services as described above under Section 1, as long as reasonably necessary to further our legitimate interests or as long as we are required or allowed to by law. Examples include: to support a transaction with you, the defense against, or the establishment of legal claims and legal obligations (e.g. tax law, or the principle of accountability, which requires us to demonstrate that our processing complies with applicable data protection laws). In order to verify whether you opted out or in to marketing activities, for example, we store your respective choice (e.g. via a cookie or a declaration).

How do we keep your Personal Information safe?

We have implemented physical, organizational, contractual and technological security measures with a view to protecting your Personal Information and other information from loss or theft, unauthorized collection, use and disclosure.

Despite the measures outlined above, no method of information transmission or information storage is 100{1d6a32d6ed46557523543f310e2fdb1093687bf9b2e6d0dcbe947ece906ab3ac} secure or error-free, so we unfortunately cannot guarantee absolute security. You must also do your part by keeping your password safe.

What are your rights?

With regard to Personal Information that you have provided or that has been collected under this Privacy Policy, you may opt-out of uses for direct marketing purposes, such as correspondence from us about our products and promotions. Please consider that if you exercise your opt-out choices, it may take some time for your opt-out choices to be fully effective. To exercise your opt-out rights, please contact us at [email protected].

Cookie Policy

In this Policy NDW (“Nur Dance Wear”, “we”, “us” or “our”) provides you with information about our use of cookies and similar technologies in connection with your visit of and interaction with our websites and emails. This policy is subject to and part of our Privacy Policy (including, to the extent applicable, our Privacy Notice for California Residents). For more information about our processing of your Personal Information in general, including your rights and information about our responsibility for your Personal Information.

We use cookies and similar technologies such as pixel tags. Cookies are small files stored on your computer’s hard drive to help store preferences and other information. Pixel tags, also known as web beacons, are invisible image files, which can be contained in web pages or emails, and which request information about your computer, such as e.g. your browser settings, operating system, screen resolution etc. We are processing data collected through cookies and other similar technologies to provide a website with special functionalities, optimizing it, ensuring the security of our IT, and also for marketing campaigns.

We may permit third parties to collect user Personal Information over time or across third-party websites, and we may permit third parties to gather Personal Information passively on our websites for behavioral advertising purposes. We use Cookies from advertising delivery partners such as Facebook, Google, CJ Affiliate, etc.

Before we explain to you which categories of cookies and other technologies (all together we call these “Cookies”) we use, we want to point out that you can generally reject browser Cookies via the settings of your browser. For information on how to disable cookies depending on the browser you use, see Section 3 below.

Please note that certain functionalities of our website and services may not be accessible to you if you disable the use of Cookies.

We use session Cookies that expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) and persistent Cookies which remain on your hard drive until you erase them or they expire. How long a persistent Cookie remains on your browser depends on how long the visited website has programmed the Cookie to last. Some cookies only last for a few minutes, or a couple of hours, whereas some cookies may last for a year.

We use Cookies for different purposes, which can be categorized as follows:

Website Optimization Cookies

These Cookies are required for the website to provide full functionality and for you to fully utilize our services. They include, for example, Cookies that enable you to login, use a wish list or store products in a shopping cart. Some of these Cookies are strictly necessary, and without them, the website could not function.

We also use performance cookies to provide you with some of the functionalities on our site. They may also enable us to recognize you when you return to our site and store information about your preferences, so they allow us to customize our site according to your individual preferences (such as the language chosen by you).

Furthermore we use analytics cookies to collect information about the services you use and how you use them (e.g. articles you clicked on in our emails or on our website). We use this information to learn about shopping preferences to tailor our offers and websites, to resolve problems with websites, products and services, to analyze trends, and statistics and to present our content in the most appealing and user-friendly way for you.

Advertising Cookies

We conduct interest-based advertising, also referred to as targeted advertising or behavioral advertising. Retargeting means that the ads that you are being served are personalized based on your behavior when browsing online. Using retargeting cookies also allows us to provide you with offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about. We cooperate with third party service providers placing ads (banners or links) for us on other websites. These advertising service providers may collect information about your visits to our website and your interaction with our products and services, as well as your visits to other websites. Such information does not include your name, address, email address, but may contain browser-related information, such as information about searches that you have made.

3. How to opt-out of cookies

You can use WebChoices which is a browser-based tool for opting out of interest-based advertising. AdChoices provides additional solutions and explanations to block and manage cookies, as well as plug-ins to retain opt-out cookie preferences, even if you delete your cookies.

You can manage your cookie preferences through your browser using the instructions provided below by clicking on the browser that you are using. However, by blocking necessary and functional cookies, parts of the site may not be available.

Please note that if you maintain a user account with third party service providers (e.g. Facebook) they may be able to identify you.